Terms of service
TERMS OF SERVICE
Last Updated: 6 October 2025
By accessing, browsing, or making a purchase from this website, you agree to be bound by these Terms of Service and all other policies referenced herein, including our [Privacy Policy] and [Refund & Replacement Policy]. Please read them carefully before using our Services.
1. Overview
This website is operated by Cheatr Games (“we”, “us”, “our”). These Terms of Service (“Terms”) govern your access to and use of our website, store, and related services (collectively, the “Services”).
Cheatr Games offers this website, including all information, tools, and services available from it, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms. If you do not agree, you may not access or use our Services.
2. Eligibility and Account Information
By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction and that you have the authority to enter into this agreement.
To place an order, you may be required to provide personal details such as your name, email address, billing address, shipping address, and payment information. You agree to provide accurate, current, and complete information at all times.
You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You may not impersonate another person, misrepresent your identity, or transfer your account.
3. Products and Services
We make every effort to display accurate descriptions and images of our products. However, actual colours or packaging may vary slightly due to screen differences or production variations.
All products and descriptions are subject to modification or discontinuation without prior notice. We reserve the right to limit sales of any product or service to any person, geographic region, or jurisdiction, and to do so on a case-by-case basis.
Cheatr Games designs, manufactures, and sells original tabletop and card games, accessories, and related merchandise through its online store. Certain limited offerings such as Cheatr Patronage may also be available as part of our Services.
4. Orders and Acceptance
When you place an order on our website, it constitutes an offer to purchase. Acceptance occurs only once we process payment and confirm the order by email.
We reserve the right to refuse or cancel any order for any reason, including limitations on quantities, suspected fraud, or errors in product or pricing information.
Orders may be cancelled by customers only before dispatch. Once an order has been shipped, it cannot be cancelled.
Purchases made on our website are for personal use only and not for resale, distribution, or commercial purposes without prior written consent.
5. Prices, Payments, and Taxes
All prices listed are in Indian Rupees (INR). Unless otherwise stated, prices include applicable Goods and Services Tax (GST) but exclude shipping charges, which are calculated at checkout.
We reserve the right to change pricing, discounts, and promotions without prior notice. The price at the time of checkout will apply to your order.
You agree to provide accurate payment details and authorise us (or our payment processor) to charge the total order amount to your selected payment method.
Accepted payment modes include UPI, credit/debit cards, net banking, and digital wallets through secure third-party gateways.
6. Shipping and Delivery
Orders are typically processed and dispatched within 5–7 business days, though timelines may vary during high-volume periods or launches.
We ship exclusively within India through trusted logistics partners. While shipping delays or damages are beyond our direct control, we will assist you in coordinating with the courier to resolve issues and ensure delivery.
Delivery timelines shown at checkout are estimates only and not guaranteed. Please refer to our [Refund & Replacement Policy] for information on damaged or defective items.
7. Returns, Replacements, and Refunds
Cheatr Games does not offer refunds once an order is confirmed. However, we provide hassle-free replacements if:
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The product arrives damaged, defective, or incorrect, and
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You notify us within 5 days of delivery via support@cheatr.games.
For detailed instructions, refer to our [Refund & Replacement Policy].
8. Pre-Orders
We may, at our discretion, accept pre-orders for upcoming products. Estimated dispatch dates will be indicated on the product page but are subject to change based on manufacturing and logistics factors.
You will be notified in case of any significant delay or change in your pre-order. No cancellations are allowed once a pre-order has been processed unless explicitly stated otherwise.
9. Intellectual Property
All content on our website — including but not limited to game titles, characters, artwork, rulebooks, designs, logos, packaging, and written materials — are the intellectual property of Cheatr Games and are protected under Indian copyright, design, and trademark laws.
You may not copy, reproduce, distribute, modify, or create derivative works from any part of our Services without our prior written consent. Unauthorised use may result in legal action.
10. Cheatr Patronage
Cheatr Patronage allows individuals to voluntarily support Cheatr Games through defined contribution tiers. Patronage is not an investment, equity, or security and does not grant voting or profit-sharing rights.
Rewards or perks offered under Patronage (such as exclusive discounts, pins, or recognition) are discretionary and may change without prior notice. Contributions are non-refundable once processed.
By enrolling, you acknowledge that Patronage payments are voluntary and do not constitute the purchase of goods or services beyond the rewards listed at the time of contribution.
11. Third-Party Services
We may use third-party tools, payment gateways, or applications (such as Shopify, Razorpay, or logistics APIs) to operate our store. These third parties have their own terms and privacy policies, which you should review.
We are not responsible for the accuracy, reliability, or conduct of these third parties. Your use of their tools or integrations is at your sole risk.
12. Feedback and User Submissions
If you submit feedback, reviews, or suggestions (“Feedback”), you grant Cheatr Games a perpetual, royalty-free license to use, reproduce, and display such Feedback for marketing or product improvement.
You agree that your Feedback will not violate any third-party rights or contain unlawful or offensive material. We may remove any content deemed inappropriate at our discretion.
13. Limitation of Liability
To the fullest extent permitted by law, Cheatr Games, its partners, employees, or affiliates shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Services or products.
Our total liability for any claim shall not exceed the total amount paid by you for the product or service giving rise to the claim.
14. Indemnification
You agree to indemnify and hold harmless Cheatr Games, its affiliates, officers, and employees from any claim or demand, including reasonable legal fees, arising from your breach of these Terms or your misuse of the Services.
15. Termination
We may suspend or terminate your access to the Services at any time without prior notice if we believe you have violated these Terms. Termination will not affect accrued rights or obligations prior to the date of termination.
16. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Pune, Maharashtra.
17. Changes to Terms of Service
We reserve the right to modify or update these Terms at any time. Changes will be posted on this page with the updated date. Continued use of our website following such changes constitutes acceptance of the revised Terms.
18. Contact Information
For any questions about these Terms of Service, please contact:
Cheatr Games
Aseem Apartments, Bavdhan, Pune, MH – 411021
Email: support@cheatr.games
